COVID 19 Updates for Stakeholders

While our tourism industry continues to navigate uncertain times Cranbrook Tourism strives to work with our stakeholders to share resources and provide support to ensure a vibrant future for us all. 
The following are some of our top suggestions for our industry partners and stakeholders. 


Kootenay Rockies Tourism Resiliency Program

The Kootenay Rockies Tourism Resiliency Program provides the Kootenay Rockies regional tourism businesses with meaningful, hands-on guidance and support to navigate the immediate impact of the COVID-19 pandemic, adapt and work towards long-term resiliency.
Get more information or register HERE.

Destination BC Webinars

Destination BC is hosting a series of webinars to support BC’s tourism industry in areas of response, recovery, and resilience from COVID-19. The Road to Recovery webinar series has reached over 1,700 participants since launching on May 12th.   
  • July 7: Revisiting your COVID-19 Safety Plan | Register here
Watch recordings of previous webinars:
    • May 12: Business After Re-opening: A Look at the Post-closure Traveller | View recording here
    • May 14: Essential Strategies to Innovate your Visitor Experience and Offerings | View recording here
    • May 19: Planning for Doors Open | View recording here
    • May 21: Managing Expectations and Reputation through Effective Communication | View recording here
    • May 26: Using Social Media to Support Re-opening | View recording here
    • May 28: Building a Digital Marketing Strategy for Re-opening | View recording here
    • June 4: ExploreBC… Virtually | View recording here
    • June 9: Restart Safely: Health & Safety Essentials to Support Re-opening | View recording here
    • June 11: Work Refusal & Other HR Challenges Amid the Restart | View recording here
    • June 16: SEO in Uncertain Times: How it can Help Recovery Efforts | View recording here
    • June 18: Adapting Customer Service & Guest Communication in a Pandemic Impacted Business Environment | View recording here
    • June 25: Returning to Work: Protecting Mental Health | View recording here
For more valuable resources from Destination British Columbia see their COVID resource page.


Industry Resources


Tourism's Path to Recovery  from the Tourism Industry Association of Canada