New General Manager Appointed at Heritage Inn Brings Over 25 Years of Hospitality Experience & Her Cali Style to New Role

Monday, August 31, 2020 – Cranbrook, British Columbia - The Heritage Inn Hotel & Convention Centre Cranbrook is pleased to announce the appointment of Jennifer Bouchard as the new General Manager. Bouchard comes with 25 years of hospitality experience to her new role as General Manager. For the last 15 years, California born Bouchard has been passionate about growing tourism in the East Kootenays. “I have a genuine passion for creating experiences that guests rave about and developing a caring culture at the hotels I manage”, said Bouchard. In addition to sitting on the Cranbrook Tourism board for the past three years, Bouchard was highlighted as one of three “Cranbrook Influencers” for 2019 by Kootenay Business.

The Heritage Inn Hotel & Convention Centre is excited for Jennifer to join their team and looks forward to working together to provide Cranbrook and area residents an enhanced experience and exceptional service at their hotel whether for rooms, banquets, meetings, restaurant or lounge. Keep an eye out for great things to come!


The Heritage Inn Hotel & Convention Centre has been a staple in the Cranbrook community for over 30 years. Conveniently located in the heart of the city, the Heritage Inn Hotel & Convention Centre offers the best in hotel service and accommodations. This full-service hotel includes a variety of guest rooms, meeting and banquet facilities, indoor pool and hot tub, catering services, on-site restaurant and lounge, and more. Whether you’re here for business, leisure, or for a special event, the Heritage Inn Hotel & Convention Centre has everything you need for a relaxing and comfortable stay. Learn more at

For media inquiries:
Sarah Misson on behalf of the Heritage Inn Hotels
E: | P: 403-229-3505

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